Terms and Conditions


  • Kreocare reserve the right to deny the repair of an outdated model in case of spare unavailability till further confirmation.
  • Out of warranty & Critical cases will be accepted for repair only and under condition bases, i.e. if the product can’t be repaired, it will be returned back to the customer.
  • Kreocare reserves the right to retain the defective spare removed from the user product against the fresh spare placed by Kreocare. It is for e-waste recycling and due to environmental concerns.
  • For out-of-warranty parts/out-of-warranty products, the customer has to pay logistics charges, which will be communicated.
  • Any disputes arising out of the warranty shall be settled at the courts of Delhi.
  • The customer confirms that the description of the fault is accurate and that no other fault(s) exist to the best of his / her knowledge. Kreo cannot be held responsible for non-servicing / non-rectification of faults not specifically declared/pointed out at the time of request for repair and/or service.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.


Information contained on this website is for general information purposes only. The information is provided by Kreo, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, Product(s), services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Through this website, you may be able to link to other websites which are not under the control of Kreo. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Product Accuracy

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your Phone’s/computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Sales in India Only

Products on this website are solely for the purpose of sale in India. For those who access the site from countries other than India, Kreo is not responsible for the delivery or refund of the products.

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